[rt-users] RT 2.0.6pr6 / rt-mailgate permission denied though fetchmail

[Fab Lab]

Hi Group !

I have a small problem here ...
after running fine w/ 1.0.2 then 1.0.7, I finally installed
2.0.6pr6....
I changed my .fetchmailrc ( yes I have an external pop3 server)

------------------FROM -----------------------------
username rt-helpdesk password xxxxxxxxxxx fetchall mda 
"/usr/local/rt/bin/rt-mailgate helpdesk correspond"
-------------------TO-----------------------------
username rt-helpdesk password xxxxxxxxxxx fetchall mda 
"/usr/local/rt2/bin/rt-mailgate --debug --queue helpdesk --action 
correspond"
-----------------------------------------------

now I have some "Correspondence not recorded : permission denied "

( and the --debug or the --verbose aren't verbose at all !!!)


I have no clue why ............

talking about permission :
I see that now (RT2) the binaries belong to (root:rt) w/ a guid bit set?
as opposed to (RT1) beeing links to the wrapper (rt:root) w/ a suid bit set 
and all other binaries pointing to it ....

my Helpdesk queue has the "Everyone"'s GroupRight set to
CreateTicket
SeeQueue

ls -alFt rt*/bin
rt2/bin:
total 93
drwxr-xr-x    2 root     rt            240 Aug 25 14:53 ./
-rwxr-sr-x    1 root     rt           5145 Aug 25 12:55 mason_handler.fcgi*
-rwxr-sr-x    1 root     rt           4659 Aug 25 12:55 mason_handler.scgi*
-rwxr-sr-x    1 root     rt          29485 Aug 25 12:55 rt*
-rwxr-sr-x    1 root     rt          23789 Aug 25 12:55 rtadmin*
-rwxr-sr-x    1 root     rt           8442 Aug 25 12:55 rt-mailgate*
-rwxr-xr-x    1 root     rt           4464 Aug 25 12:55 webmux.pl*
drwxr-xr-x    8 root     root          192 Aug 25 12:50 ../

rt/bin:
total 30
dr-xr-xr-x    7 root     root          208 Aug 13 10:58 ../
dr-xr-xr-x    3 root     root          264 Aug 12 13:20 ./
dr-xr-xr-x    2 root     root          112 Aug 12 13:20 cgi/
lrwxrwxrwx    1 root     root           30 Aug 12 13:20 rt -> 
/usr/local/rt/bin/suid_wrapper*
lrwxrwxrwx    1 root     root           30 Aug 12 13:20 rtadmin -> 
/usr/local/rt/bin/suid_wrapper*
lrwxrwxrwx    1 root     root           30 Aug 12 13:20 rt-mailgate -> 
/usr/local/rt/bin/suid_wrapper*
-rwxr-xr-x    1 root     root         2102 Aug 12 13:20 rtmux.pl*
lrwxrwxrwx    1 root     root           30 Aug 12 13:20 rtq -> 
/usr/local/rt/bin/suid_wrapper*
---s--x--x    3 rt       root        16527 Aug 12 13:20 suid_wrapper*
-r-xr-xr-x    1 root     root         2166 May 10  1999 rtmux.pl.orig*



Have I missed anything ?????



thanks for your help !

fabrice.


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