[rt-users] One Small Problem Getting Started

[Mitchell Wright]

Greetings Everyone,

I have RT installed and I think configured properly on my server. I have
been through all the docs and searched through the old mailing lists, if
this issue has been covered and I somehow missed it please accept my
apologies.

What is happening, is when making a ticket, replying or commenting to a
ticket I receive a persistent error in the UI:

RT Error     
No ticket specified

In the RT log files, I receive something to the effect of:

WebRT: No ticket specified

And in the server error logs I get:

WebRT: No ticket specified ()[Mon Aug 27 15:20:13 2001] [error] [client
216.94.62.50] Invalid method in request ------------031144697856008

I have checked the permissions of all the files and give full access through
the admin area to the general queue and the root user and am stumped.

It may be a missing module as well... I installed all that were listed in
the documentation and the installed FreezeThaw upon an early installation
error. I am hoping someone else may have worked through this one and could
offer some help.

Thank you in advance,

Mitchell Wright
Internet Projects Manager
Nimm new media