[rt-users] RT HeadsUp, a quick statistical view for administr ators.

[Derek Fage]

Hi there,

I've looked at this and think it's quite good.

During testing on using this I actually managed to get down to zero new
tickets, and this caused HeadsUp to blows out with an error.

I suspect it's to do with trying to create an object from a zero value.

What I actually want to do is to create a web page that shows how many new
calls we have so that we can use SiteScope to monitor for new calls arriving
by using an URL content monitor.

Any ideas?

Regards,

Derek...




-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com]
Sent: 28 August 2001 21:58
To: rt-users at fsck.com
Subject: [rt-users] RT HeadsUp, a quick statistical view for
administrators.


As an example of how easy it is to concoct RT statistical reports, I've
built
a basic statistical view of the RT database modeled on Teo's stats CGI.


If you want to see a demo, check out http://fsck.com/rt2/HeadsUp/
(Login as guest/guest)


If you want to get your hands on the source, grab it from

ftp://ftp.fsck.com/pub/rt/contrib/2.0/rt-addons/HeadsUp

Drop the HeadsUp directory in rt/local/WebRT/html  (or rt/WebRT/html if that

doesn't exist.)


Patches and enhancements would be appreciated.

	Jesse

-- 
http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.

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