[rt-users] Un-Priviledged users and viewing queues

[Andrew Yager]

You have to use the enhanced mailgate from what I understand... it users 
when they e-mail their request to have an account set up, and I imagine 
would allow them to have authority to view their tickets.

Andrew

On Friday, August 31, 2001, at 02:06  PM, Benjamin MA Robson wrote:

> We are setting up RT to act as an issue tracking system.
>
> We would like to give individual users the ability to log in with a 
> unique username and password, enter a new ticket and view their 
> previously entered ticket.
>
> The problem we are having is that to allow them, an un-priviledged 
> user, to see a queue (any queue) we have to set group rights for 
> Everyone to allow ShowTicket.  But this allows all users to see all 
> tickets, whether they were the requestor or not.
>
> Does anyone know how to allow individual users, that do not have the 
> priviledges flag set, to enter a ticket and then view the tickets they 
> have created?
>
> Thanks
> Ben
>
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>

_________________
Andrew Yager
Real World Technology Solutions
Real People Real SolUtions™
ph: (02) 9945 2567 fax: (02) 9945 2566
mob: 0405 15 2568
http://www.rwts.com.au/
_________________
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: text/enriched
Size: 1370 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20010831/53cd931c/attachment.bin>