[rt-users] Two questions: comments-to-ccfolk, statistics cgi... where to run

Brian McClendon bam at intrinsic.com
Sun Dec 2 03:35:53 EST 2001

I'm running 2.0.7 on RH 7.1.

I think I've read all the docs for 1.0/2.0, but I'm sure I
missed something.  I currently have global scrips:
  OnCreate AutoreplyToRequestors with template Autoreply  
  OnCorrespond NotifyAllWatchers with template Correspondence  
  OnResolve NotifyRequestors with template Resolved  
  OnComment NotifyAdminCcsAsComment with template AdminComment  
  OnCreate NotifyAllWatchers with template Correspondence  

Yet a comment does not get sent to CCers, only watchers of the queue.
I tried "OnComment, NotifyAllWatchers", but this sends mail to the
Requestor also, and that is not what I intended.


To further demonstrate my ignorance, I really like that rt2stats CGI,
but I can't seem to make it run as a cgi from the httpd as configured
for RT.  I tried forcing a directory to be cgi-enabled, but something
seems to be preventing it from running.  The cgi runs fine from the
command line, so its just an httpd config issue.

Any help would be appreciated... thanks.

Brian McClendon     bam at intrinsic.com       650-966-6804

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