[rt-users] Two questions: comments-to-ccfolk, statistics cgi... where to run
Brian McClendon
bam at intrinsic.com
Sun Dec 2 03:35:53 EST 2001
I'm running 2.0.7 on RH 7.1.
I think I've read all the docs for 1.0/2.0, but I'm sure I
missed something. I currently have global scrips:
OnCreate AutoreplyToRequestors with template Autoreply
OnCorrespond NotifyAllWatchers with template Correspondence
OnResolve NotifyRequestors with template Resolved
OnComment NotifyAdminCcsAsComment with template AdminComment
OnCreate NotifyAllWatchers with template Correspondence
Yet a comment does not get sent to CCers, only watchers of the queue.
I tried "OnComment, NotifyAllWatchers", but this sends mail to the
Requestor also, and that is not what I intended.
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To further demonstrate my ignorance, I really like that rt2stats CGI,
but I can't seem to make it run as a cgi from the httpd as configured
for RT. I tried forcing a directory to be cgi-enabled, but something
seems to be preventing it from running. The cgi runs fine from the
command line, so its just an httpd config issue.
Any help would be appreciated... thanks.
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Brian McClendon bam at intrinsic.com 650-966-6804
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