[rt-users] Problem with rt-2.0.9
Rich.West at wesmo.com
Thu Dec 6 15:42:58 EST 2001
Well, the problem got resolved. I am honestly not sure what caused the
problem or what truly solved the problem.
In a feverish panic and a reboot of the server, nothing really changed.
After taking a few moments to breathe, I updated our sendmail binary to
8.12.1 (fortunately, I had just completed building it a few hours
earlier, but I had not yet tested it) and was forced to test it in
5 minutes after that, after working on the sendmail installation to get
it up and running properly, everything else fell into place.
The only thing I can think of is that sendmail was the problem.
Rich West wrote:
> All of a sudden, today, RT2 has stopped sending email back to the
> requestor. They don't get any email sent to them when we "Reply to
> requestors", and the logs show:
> [Thu Dec 6 14:18:51 2001] [error] [client myhost.mydomain.com]
> FastCGI: server "/opt/rt2/bin/mason_handler.fcgi" stderr:
> RT::Action::Notify=HASH(0xdd45f4): Could not send mail for
> The sendmail logs show no attempts for the mail to be sent.
> I found the attached message on the list which pointed to a possible
> solution, but, I did check, and RT2 is configured properly. I don't
> know why it would just stop working...
> Any ideas?
> RT: 2.0.9
> mod_fastcgi: 2.2.12
> Jesse Vincent wrote:
>> http://lists.fsck.com/ has a search tool. It's a good way to find
>> to questions that get asked on the list every week or two ;)
>> On Thu, Dec 06, 2001 at 10:36:42PM +1100, Deon George wrote:
>>> I've just upgrade my rt-2.0.7 to 2.0.9 (as well as upgrading from
>>> RH71 to RH72), and I've got a small problem with rt generating email
>>> messages to the AdminCC.
>>> (I upgraded my Postgres DB from 7.0 to 7.1 as well)...
>>> It seems from the Sendmail logs that mail is being address to
>>> 'AdminCC of wurley.helpdesk Ticket #nn' instead of the AdminCCs
>>> email address....
>>> This is from /var/log/maillog/maillog
>>> Dec 6 22:25:27 dingo sendmail: fB6BPRL08815: from=apache,
>>> size=1065, class=-60, nrcpts=1,
>>> msgid=<rt-53-174.6.06058011743656 at wurley.help
>>> desk>, relay=apache at localhost
>>> Dec 6 22:25:27 dingo sendmail: fB6BPRL08815: fB6BPRM08815:
>>> DSN: 'AdminCc of wurley.helpdesk Ticket #53':;... List:; syntax
>>> illegal for
>>> recipient addresses
>>> Dec 6 22:25:27 dingo sendmail: fB6BPRM08815: to=root,
>>> delay=00:00:00, xdelay=00:00:00, mailer=local, pri=30100, dsn=2.0.0,
>>> And here is my /tmp log:
>>> RT::Action::Notify=HASH(0x9832630): Could not send mail for
>>> Does this mean anything to anybody?
>>> Wurley Internet
>>> rt-users mailing list
>>> rt-users at lists.fsck.com
Richard West $14.95 Registrations mailto:rwest at wesmo.com
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