[rt-users] Re: DB problem?

Jesse Vincent jesse at bestpractical.com
Thu Dec 6 16:25:00 EST 2001


Two thoughts: 
	1) It could be ACLs
	2) it could be mysql corruption

	-j


On Thu, Dec 06, 2001 at 03:57:01PM -0500, Rich West wrote:
> With this strange email problem I just experienced, it seems that the 
> "requestor" part of the ticket I was testing with got corrupted in some way.
> 
> For some reason, I could not add anyone as a requestor (still can't .. 
> at least, not to this ticket).  I ended up having to force the entry 
> into the "Watchers" table within the DB, which wasn't all that comforting..
> 
> Actually, the problem I am having is that I cannot any new watchers (of 
> any type) to any ticket..  When I try, and hit "Save Changes", it 
> updates the screen as it usually would, but doesn't display the normal 
> "Results" table, and the settings for the queue watchers have not changed.
> 
> I'm running a very-standard 2.0.9 version of RT..
> 
> 
> -Rich
> 
> -- 
> Richard West                   $14.95 Registrations      mailto:rwest at wesmo.com
> Wesmo Computer Services        .com .net .org .tv .cc    http://www.wesmo.com
> Full Domain & Web Hosting      .BIZ .INFO & MORE!! 
> 
> 
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.




More information about the rt-users mailing list