[rt-users] Re: DB problem?
jesse at bestpractical.com
Thu Dec 6 16:25:00 EST 2001
1) It could be ACLs
2) it could be mysql corruption
On Thu, Dec 06, 2001 at 03:57:01PM -0500, Rich West wrote:
> With this strange email problem I just experienced, it seems that the
> "requestor" part of the ticket I was testing with got corrupted in some way.
> For some reason, I could not add anyone as a requestor (still can't ..
> at least, not to this ticket). I ended up having to force the entry
> into the "Watchers" table within the DB, which wasn't all that comforting..
> Actually, the problem I am having is that I cannot any new watchers (of
> any type) to any ticket.. When I try, and hit "Save Changes", it
> updates the screen as it usually would, but doesn't display the normal
> "Results" table, and the settings for the queue watchers have not changed.
> I'm running a very-standard 2.0.9 version of RT..
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