[rt-users] why are my requestors are receiving comments?
jdoyle at traxit.com
Fri Dec 7 11:17:20 EST 2001
Does anyone know why my requestors are receiving comments?
The only comment related scrip I have configured is the following:
OnComment NotifyAllWatchersAsComment with template AdminComment
My other scrips are:
OnCreate AutoreplyToRequestors with template Autoreply
OnCreate NotifyAllWatchers with template NewTicketNotify
OnCorrespond NotifyAllWatchers with template Correspondence
OnResolve NotifyAllWatchers with template Resolved
I am using RT 2.0.8 on a RedHat 7.1 system. I use sendmail as the MTA.
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