[rt-users] why are my requestors are receiving comments?
Matt Disney
mdisney at ecdev.fedex.com
Fri Dec 7 11:45:06 EST 2001
Won't "NotifyAllWatchersAsComment" notify _all_ watchers including
the Requestors?
Matt
"Jim Doyle" writes:
>Does anyone know why my requestors are receiving comments?
>
>The only comment related scrip I have configured is the following:
> OnComment NotifyAllWatchersAsComment with template AdminComment
>
>My other scrips are:
> OnCreate AutoreplyToRequestors with template Autoreply
> OnCreate NotifyAllWatchers with template NewTicketNotify
> OnCorrespond NotifyAllWatchers with template Correspondence
> OnResolve NotifyAllWatchers with template Resolved
>
>I am using RT 2.0.8 on a RedHat 7.1 system. I use sendmail as the MTA.
>
>Thanks,
>Jim
>
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