[rt-users] Adding a new Scrip Action to RT2

Wozz wozz+rt at wookie.net
Sat Dec 8 07:07:04 EST 2001

On Fri, Dec 07, 2001 at 05:02:03PM -0800, John Castillo wrote:
> doh!  nothing in docs...
> i've pieced together something in etc/insertdata.  i tried to add the
> Action i wrote into that file, but it doesn't show up as a drop down
> menu option in the Queues/Scripts webpage.  am i also supposed to jump
> into mysql and add my new Action there?  help!  has anyone done this... 
> john.

I'm in the same situation.  It would seem to be the answer to a lot of the
stuff I need RT to do, but unfortunately is almost completely undocumented.

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