[rt-users] Create ticket slow

Jesse Vincent jesse at bestpractical.com
Fri Dec 14 01:01:56 EST 2001


How much ram do you have? 
Which database is RT talking to? 
Are you using mod_perl or fastcgi?
What OS are you running on?
CPU seems to sit there high or low?


	-j
On Thu, Dec 13, 2001 at 03:35:21PM -0500, David Fletcher wrote:
> We're running RT2 very hapilly on a dual PPro 200.  Everything performs well
> except creating tickets from the WebUI.  That takes 30-45 seconds.  I've
> watched the cpu load on the server during the ticket creation process, and
> it just seems to sit there.  Is there anything in particular that I should
> look at to see what's going on?  We seem to have plenty of free ram and
> we're not even touching the swap partition.
> 
> Any suggestions welcome.
> 
> Thanks,
> David
> __________________________________________
> 
> David Fletcher
> Micro-Prince Computers
> (904)721-0867
> (904)721-1253 fax
> http://www.micro-prince.com (business)
> http://www.mahonri.org (personal)
> __________________________________________
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