[rt-users] Make install or make dropdb error

[Michael K Brown]

Hi Folks!

I'm having problems doing the final installation of RT.  I've built the
server running the latest versions of apache, mod_perl, and all the required
perl modules (make testdeps shows all found).

I've searched the archives, and I can't figure out where my problem lies.
Everything seems OK... but I'm still pulling my hair out!

Here's the output from make..

# make install
mkdir -p //usr/local/rt2/bin
mkdir -p //usr/local/rt2/WebRT/data
mkdir -p //usr/local/rt2/WebRT/sessiondata
mkdir -p //usr/local/rt2/etc
mkdir -p //usr/local/rt2/lib
mkdir -p //usr/local/rt2/WebRT/html
mkdir -p //usr/local/rt2/local/WebRT/html
/usr/bin/perl   tools/initdb 'mysql' '/usr/local/mysql' 'localhost' '3306'
'root' 'rt2' create
Now creating a database for RT.
Enter the mysql password for root:
Creating mysql database rt2.
DBD::mysql::db do failed: Can't create database 'rt2'. (errno: 13) at
/usr/local/lib/perl5/site_perl/5.6.1/DBIx/DataSource/Driver.pm line 77,
<STDIN> line 1.
Can't create database 'rt2'. (errno: 13) at
/usr/local/lib/perl5/site_perl/5.6.1/DBIx/DataSource/Driver.pm line 77,
<STDIN> line 1.
make: *** [createdb] Error 11
#

Could someone point me in the right direction?  OS is Solaris 2.8, apache
1.3.22, mysql 3.23.45.

# /usr/local/apache/bin/httpd -l
Compiled-in modules:
  http_core.c
  mod_env.c
  mod_log_config.c
  mod_mime.c
  mod_negotiation.c
  mod_status.c
  mod_include.c
  mod_dir.c
  mod_cgi.c
  mod_actions.c
  mod_speling.c
  mod_alias.c
  mod_rewrite.c
  mod_access.c
  mod_auth.c
  mod_proxy.c
  mod_so.c
  mod_setenvif.c
  mod_perl.c
  mod_fastcgi.c
  mod_php4.c
suexec: enabled; valid wrapper /usr/local/apache/bin/suexec
#

Thanks in advance for any help!

Michael K. Brown
Lab Technician
ATM Engineering Services - Lab Services
Tel: (613) 784-4354
michael.k.brown at alcatel.com