[rt-users] "On Steal" Notification

David C. Troy dave at toad.net
Mon Dec 17 17:21:54 EST 2001

Cool.  I was used to the old days when this was a built in feature.


David C. Troy   [dave at toad.net]                   410-544-6193 Sales
ToadNet - Want to go fast?                        410-544-1329 FAX
570 Ritchie Highway, Severna Park, MD 21146-2925  www.toad.net

On Mon, 17 Dec 2001, Darrin Walton wrote:

>   |+ Is it possible to make RT notify the previous owner when a ticket is
>   |+ stolen by a new owner?  I have these two scrips installed right now
>   |+ globally:
> What about the OwnerChange script thats located at:
> http://www.fsck.com/pub/rt/contrib/2.0/OwnerChange/
> or the NotifyOldOwnwer, which is at:
> http://www.fsck.com/pub/rt/contrib/2.0/NotifyOldOwner/
> One of those should work for you.
> -darrin

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