[rt-users] "On Steal" Notification
David C. Troy
dave at toad.net
Mon Dec 17 17:21:54 EST 2001
Cool. I was used to the old days when this was a built in feature.
David C. Troy [dave at toad.net] 410-544-6193 Sales
ToadNet - Want to go fast? 410-544-1329 FAX
570 Ritchie Highway, Severna Park, MD 21146-2925 www.toad.net
On Mon, 17 Dec 2001, Darrin Walton wrote:
> |+ Is it possible to make RT notify the previous owner when a ticket is
> |+ stolen by a new owner? I have these two scrips installed right now
> |+ globally:
> What about the OwnerChange script thats located at:
> or the NotifyOldOwnwer, which is at:
> One of those should work for you.
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