[rt-users] "On Steal" Notification

Darrin Walton darrinw at nixc.net
Mon Dec 17 17:17:18 EST 2001

  |+ Is it possible to make RT notify the previous owner when a ticket is
  |+ stolen by a new owner?  I have these two scrips installed right now
  |+ globally:

What about the OwnerChange script thats located at:

or the NotifyOldOwnwer, which is at:

One of those should work for you.


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