[rt-users] Mail reply to requestor

Heiko Burghardt burghardt at riege.de
Mon Feb 5 09:47:04 EST 2001


I installed RT 1.07 on a Redhat Linux 6.2 with Perl 5.00503-12. All 
desired perl modules are installed. But there is a problem with sending 
mails to the requestor existing. After using the reply function
and pushing the "Send response" button there is no mail sent by RT. I 
tried the same test again but wrote my email adress also in the CC field
I got the mail once. In this mail I could see that the To: field was

On another test system (Redhat Linux 7.0 with Perl 5.6) the email reply
is working.

Do you have an idea how I can solve this problem ?

Thanks and best regards,

Heiko Burghardt

Heiko Burghardt
Network- & Systemadministration

Riege Software International GmbH
Mollsfeld 10, 40670 Meerbusch, Germany

Fon: +49-2159-9148-0, Fax: +49-2159-9148-11
e-mail: burghardt at riege.com
web:    http://www.riege.com

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