[rt-users] e-mail request
jdfalk at mail-abuse.org
Mon Feb 5 16:37:52 EST 2001
On 02/01/01, Richard Soubyran <rsoubyran at MyVirtualModel.com> wrote:
> A quick question
> Is there a way to send an e-mail to an rts queue and that it would be
> processed and entered as a valid request?
> Example: Say I have a queue called q1 and that a user would send an e-mail
> to q1 at domain.com <mailto:q1 at domain.com> and that RT would then go ahead and
> process the e-mail and create a ticket number for that problem/person.
RT does that by default. Go re-read the install documentation.
J.D. Falk "The Internet isn't just a publishing medium or a
Product Manager medium for commerce, it's a social medium."
Mail Abuse Prevention System LLC -- Howard Rheingold
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