[rt-users] e-mail request

J.D. Falk jdfalk at mail-abuse.org
Mon Feb 5 16:37:52 EST 2001

On 02/01/01, Richard Soubyran <rsoubyran at MyVirtualModel.com> wrote: 

> A quick question

> Is there a way to send an e-mail to an rt’s queue and that it would be
> processed and entered as a valid request?
> Example: Say I have a queue called q1 and that a user would send an e-mail
> to q1 at domain.com <mailto:q1 at domain.com>  and that RT would then go ahead and
> process the e-mail and create a ticket number for that problem/person.

	RT does that by default.  Go re-read the install documentation.

J.D. Falk                   "The Internet isn't just a publishing medium or a
Product Manager                     medium for commerce, it's a social medium."
Mail Abuse Prevention System LLC                       -- Howard Rheingold

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