[rt-users] e-mail request

[Richard Soubyran]

Hello Rters,

A quick question


Is there a way to send an e-mail to an rt’s queue and that it would be
processed and entered as a valid request?

Example: Say I have a queue called q1 and that a user would send an e-mail
to q1 at domain.com <mailto:q1 at domain.com>  and that RT would then go ahead and
process the e-mail and create a ticket number for that problem/person.

Thanks,

Richard

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