[rt-users] Re: Mail reply to requestor

[Heiko Burghardt]

Ok, thank you very much for your help.

Sorry for resending my request again, I have not seen the
answer.

Best regards,

Heiko Burghardt

Heiko Burghardt wrote:
> 
> Hello,
> 
> I installed RT 1.07 on a Redhat Linux 6.2 with Perl 5.00503-12. All
> desired perl modules are installed.
> When I try to reply on a request and push the "Send response" button
> there is no mail sent to the requestor (I am the requestor in my tests).
> And when I try the same again and put my email adress into the CC field
> I get the mail once. In this mail I can see that the To: field is
> empty.
> 
> On another test system (Redhat Linux 7.0 with Perl 5.6) the email reply
> is working (but that is no system to run RT live).
> 
> Do you have an idea how I can solve this problem ?
> 
> Thanks and best regards,
> 
> Heiko Burghardt
> 
> --
> Heiko Burghardt
> Network- & Systemadministration
> 
> Riege Software International GmbH
> Mollsfeld 10, 40670 Meerbusch, Germany
> 
> Fon: +49-2159-9148-0, Fax: +49-2159-9148-11
> e-mail: burghardt at riege.com
> web:    http://www.riege.com
> --

-- 
Heiko Burghardt
Network- & Systemadministration

Riege Software International GmbH
Mollsfeld 10, 40670 Meerbusch, Germany

Fon: +49-2159-9148-0, Fax: +49-2159-9148-11
e-mail: burghardt at riege.com
web:    http://www.riege.com
--