[rt-users] Routing mail

Joel Brissenden jb at whatiflinux.com
Wed Feb 7 11:04:29 EST 2001


I'm having a problem in using fetchmail and I was wondering if anyone has any
alernative solutions to getting emails sent to support at mydomain.com to end up
in the rt queue
My mail server is not on the same machine as rt.  I use netscape as my mail
client, but is there an application other than netscape that can filter and
forward my mail to rt?













Heiko Burghardt wrote:

> Ok, thank you very much for your help.
>
> Sorry for resending my request again, I have not seen the
> answer.
>
> Best regards,
>
> Heiko Burghardt
>
> Heiko Burghardt wrote:
> >
> > Hello,
> >
> > I installed RT 1.07 on a Redhat Linux 6.2 with Perl 5.00503-12. All
> > desired perl modules are installed.
> > When I try to reply on a request and push the "Send response" button
> > there is no mail sent to the requestor (I am the requestor in my tests).
> > And when I try the same again and put my email adress into the CC field
> > I get the mail once. In this mail I can see that the To: field is
> > empty.
> >
> > On another test system (Redhat Linux 7.0 with Perl 5.6) the email reply
> > is working (but that is no system to run RT live).
> >
> > Do you have an idea how I can solve this problem ?
> >
> > Thanks and best regards,
> >
> > Heiko Burghardt
> >
> > --
> > Heiko Burghardt
> > Network- & Systemadministration
> >
> > Riege Software International GmbH
> > Mollsfeld 10, 40670 Meerbusch, Germany
> >
> > Fon: +49-2159-9148-0, Fax: +49-2159-9148-11
> > e-mail: burghardt at riege.com
> > web:    http://www.riege.com
> > --
>
> --
> Heiko Burghardt
> Network- & Systemadministration
>
> Riege Software International GmbH
> Mollsfeld 10, 40670 Meerbusch, Germany
>
> Fon: +49-2159-9148-0, Fax: +49-2159-9148-11
> e-mail: burghardt at riege.com
> web:    http://www.riege.com
> --
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users

--
Joel Brissenden                 Acrylis, Inc.
http://www.whatiflinux.com      73 Princeton St.
tel: 1 978 251 1987 x235        N. Chelmsford, MA 01863
fax: 1 978 251 1989             USA


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