[rt-users] RT for Abuse handling? Bounce mail?
jdfalk at mail-abuse.org
Thu Feb 8 17:24:42 EST 2001
On 02/08/01, Lorens Kockum <rt-id-45 at lists.lorens.org> wrote:
> I'm a bit worried that I've not received more response to the
> mail below.
> Is there anyone out there actually using RT for abuse handling?
MAPS is, actually, but we're about to switch over to RT2. The
bounce handling you mentioned sounds great; it's something we've
muttered about adding in a few months, after the more pressing
stuff has stabilized.
> Does anyone know of other solutions that would be better at
> handling abuse? I've looked around, but haven't found anything.
There're a couple that might be equal to RT1, but I don't think
anything can beat RT2 for abuse queue handling.
> As for handling bounces, I think I'll be able to do it myself if
> no one else has done it.
I'd love to see what you come up with.
J.D. Falk "The Internet isn't just a publishing medium or a
Product Manager medium for commerce, it's a social medium."
Mail Abuse Prevention System LLC -- Howard Rheingold
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