[rt-users] New install of RT

[D. Joe Anderson]

On Tue, 13 Feb 2001, Rob Pash wrote:

> I am battling with this new install.  RT is installed correctly, but 
> sendmail seems to have some issues.  The following is the maillog output 
> when I try to submit a comment within an RT ticket:
> 
> Feb 13 15:51:22 Generator sendmail[21222]: PAA21220: 
> to=/opt/rt/bin/rt-mailgate rtqueue correspond, ctladdr=rt, delay=00:00:01, 
> mailer=*file*, stat=Can't create output: Permission denied
> Feb 13 15:51:22 Generator sendmail[21222]: PAA21220: PAA21222: postmaster 
> notify: Can't create output: Permission denied
> Feb 13 15:51:22 Generator sendmail[21227]: PAA21223: 
> to=jalonso at amnetus.com   ,rpash at amnetus.com,support at amnetus.com, ctladdr=rt 
> (501/501), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, 
> relay=mail.amnetus.com. [200.12.224.6], stat=Data format error
> Feb 13 15:51:22 Generator sendmail[21222]: PAA21222: to=root, 
> delay=00:00:00, xdelay=00:00:00, mailer=local, stat=Sent
> 
> 
> First issue seems like a permission issue, but where exactly?  I have chmod 
> 755 the rt-mailgate file.
> 
> Second is a Data format error trying to send out mail.
> 
> 
> I have the smtp service running on the server.  Are any other services 
> needed for Sendmail?

Is rt-mailgate in /etc/smrsh?

Your messages don't look like those described in FAQ 5.1, but it might be
worth checking.

--Joe
___________________________________________________________________________
D. Joe Anderson, Ph.D             Computing Support for Botany, ZG, & BBMB.
  botsupport at iastate.edu | zgsupport at iastate.edu | bbsupport at iastate.edu
   1210 MBB, ISU, Ames, IA 5001   http://molebio.iastate.edu/support
  bcbsupport at iastate.edu .............. http://www.bcb.iastate.edu/bcblab