[rt-users] Mail module for RT

[Brian Bonner]

Yes, that is what the alias is for, you can specify a particular email
address or so to go to a particular queue within RT.  The email alias
looks something like this:

rt:     |"/opt/rt/bin/rt-mailgate general correspond"

Where the "general" is the name of the queue, so if you wanted to make a
queue for say... InsaneAdmins then you could do this:

rtinsaneadmins |"/opt/rt/bin/rt-mailgate insaneadmins correspond"

and that would go to the queue for insaneadmins..

Brian

On Wed, 14 Feb 2001, del wrote:

> Greeings.
> 
> I need to be able to somehow send mail to RT specifying the particular 
> queue and have it entered into RT ?
> 
> Is this possible..? Easy/hard? A Perl module...?
> 
> Any assistance would be appreciated.
> 
> 
> donnie
> 
> 
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