[rt-users] Mail module for RT
del at obsidian.com
Wed Feb 14 11:48:40 EST 2001
thanks for the quick replys...
so the subject header will always be "correspond"....? any way to change
Brian Bonner wrote:
> Yes, that is what the alias is for, you can specify a particular email
> address or so to go to a particular queue within RT. The email alias
> looks something like this:
> rt: |"/opt/rt/bin/rt-mailgate general correspond"
> Where the "general" is the name of the queue, so if you wanted to make a
> queue for say... InsaneAdmins then you could do this:
> rtinsaneadmins |"/opt/rt/bin/rt-mailgate insaneadmins correspond"
> and that would go to the queue for insaneadmins..
> On Wed, 14 Feb 2001, del wrote:
> > Greeings.
> > I need to be able to somehow send mail to RT specifying the particular
> > queue and have it entered into RT ?
> > Is this possible..? Easy/hard? A Perl module...?
> > Any assistance would be appreciated.
> > donnie
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