[rt-users] Login Screen

[arclight at jump.net]

I built a generic ticket submission CGI a few months ago. It's 
posted at:

http://www1.jump.net/~arclight/projects/rt/helpme-1.2.tar.gz

HelpMe is documented and has all the configuration parameters 
lumped together so you should be able to get it running fairly 
quickly. It's in perl and doesn't require a lot of external modules 
(CGI and Net::SMTP). Also, HelpMe communicates with the RT 
system through the mail interface so you can run the CGI and  RT 
on different machines.

hth,

-- Bob

On 14 Feb 2001, at 11:49, D.Lewis wrote:

> greetings again,
> 
> so that means that there is no  way for the user to use the web interface to
> enter a ticket unless they have accounts on rt...?
> 
> 
> donnie
> 
> 
> Brian Bonner wrote:
> 
> > Yes, you can set the queue so that anybody can submit a request ticket,
> > that is in essence what the email alias is for, as long as you set the
> > queue to be a public submittable queue.  You can do this in the rt-admin
> > interface.
> >
> > Brian
> >
> > On Wed, 14 Feb 2001, del wrote:
> >
> > > Is there a way to modify RT such that to enter a ticket, users do not have
> > > to log in..? I would hate to create about 250 users for RT....
> > >
> > >
> > > thanks
> > >
> > > donnie
> > >
> > >
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > >
> 
> 
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