[rt-users] Login Screen

[del]

It seems that creating your own support request form is the possible 
solution judging from the members on the list.....although I do think that 
it would be a good  ideal to include a generic one with RT.....

donnie

btw - i really appreciate the response/support that I have received from 
the list.

At 12:49 PM 2/14/2001 -0500, Rich West wrote:
>More-or-less, that is correct.  If you do not want to maintain a completely
>separate database of users within RT (one thing I definitely don't want to do.
>:), you can open up your RT queue to allow anyone to create tickets.
>
>With that, your users will not be able to use RT's web interface to submit
>tickets.  However, you could simply create your own forms that generate an 
>email
>to the RT alias...
>
>-Rich
>--
>Richard West                    mailto:rwest at wesmo.com
>Wesmo Computer Services         http://www.wesmo.com
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>
>
> >
> >
> > so that means that there is no  way for the user to use the web 
> interface to
> > enter a ticket unless they have accounts on rt...?
> >
> > donnie
>
>
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