[rt-users] Changing queue names

Sanity sanity at fretzel.net
Tue Feb 20 12:55:28 EST 2001


That does work fine for stripmime. We have spaces in some queue names and
use the qouting that jesse used below, it works just fine with stripmime.


On Tue, 20 Feb 2001, Jesse wrote:

> I can't speak to whether stripmime is space-safe for queue names, but
> using single quotes should work.  when you use double quotes within
> a double quoted string, most parsers get confused.
>
>
> purchasing:                |"/usr/local/rt/bin/stripmime 'BusOffice - Purchasing' correspond"
>
>
> On Tue, Feb 20, 2001 at 09:17:35AM -0800, Timothy A. Gregory wrote:
> > Hey all,
> >
> > this could actually be answered in either of two ways:
> >
> > 1) We have some queue names that have spaces in them. Is there a way to
> > get email to actually work with those queues?  the address is purchasing@,
> > and I have this in /etc/aliases:
> >
> >  Purchasing rt alias
> > purchasing:                |"/usr/local/rt/bin/stripmime "BusOffice -
> > Purchasing" correspond"
> > purchasing-comment:        |"/usr/local/rt/bin/stripmime "BusOffice -
> > Purchasing" comment"
> > purchasing-action:         |"/usr/local/rt/bin/stripmime "BusOffice -
> > Purchasing" action"
> >
> > The only difference between this entry and the 8 other queues involved is
> > that there is are spaces in the queue name.  When someone sends mail to
> > this queue they get this back:
> >
> >      There has been an error:
> >      There has been an error with your request:
> >      You don't have permission to create requests in this queue. Either
> >      you're not a queue member or non-members aren't allowed to create
> >      requests in this queue.
> >
> > Though the queue is set up to allow non-members to open new tickets.
> >
> > 2)  If spaces are not going to work, then can I change the queue name to a
> > single word with no spaces using MySQL directly, or is there some
> > recommended utility for this?
> >
> >
> > Thanks for the help,
> >
> > --tag
> >
> > +--------------------------------------------------+
> > | Timothy A. Gregory        http://www.tarjema.com |
> > | *NIX SysAdmin               tgregory at tarjema.com |
> > | Arabic > English Translator         IBM AIX CATE |
> > +--------------------------------------------------+
> > Habit is habit and not to be flung out of the window by any man, but
> > coaxed downstairs a step at a time.
> > --Mark Twain
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
>
>





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