[rt-users] running two RT installs

[Jesse]

The simple way is to do two seperate installs of RT in two seperate directories
with two seperate databases in mysql.  And yeah, upgrading to 1.0.7 should
deal with a bunch of ACL issues for you.

        -j


On Thu, Feb 22, 2001 at 09:55:48AM +0900, Kazu Kimura wrote:
> Hi,
> 
> Concerning first question, I think you created two MySQL database but RT can handle only one at the time.  So, you can see only one database. If
> you want divide the project, you must create queues in this case.
> 
> Concerning the second, you better upgrade RT to 1.0.7.  I had
> experienced this error when it was 1.0.4.  With 1.0.5, it is cleared.
> 
> Regards,
> Kazu
> On Wed, 21 Feb 2001 16:14:32 -0800
> Grant Miller <grant at pico.apple.com> wrote:
> 
> > 
> > 
> > Has anyone setup two instances of RT?  
> > 
> > 
> > For example:
> > 
> > Install 1:
> > 
> > RT_PATH = /usr/local/rt-project1
> > RTUSER = rt
> > RT_MAIL_TAG = project1
> > RT_MAIL_ALIAS = project1 at mail.somebox.domain
> > RT_MYSQL_DATABASE = rt
> > 
> > 
> > Install 2:
> > 
> > RT_PATH = /usr/local/rt-project2
> > RTUSER = rt-proj2
> > RT_MAIL_TAG = project2
> > RT_MAIL_ALIAS = project2 at mail.somebox.domain
> > RT_MYSQL_DATABASE = rt_proj2
> > 
> > 
> > 
> > I've installed a second instance of RT in our system and it kinda works.
> > The problems I'm having are:
> > 
> > 
> > I send a email to RT (I have "allow non-members to create requests" turned
> > on) and get this response back from RT:
> > 
> > 
> > There has been an error:
> > There has been an error with your request:
> > You don't have permission to create requests in this queue.
> > 
> > Your message is reproduced below:
> > 
> > 
> > 
> > What's even stranger is through the web interface, I don't see a list of
> > queues next to the "Create request in queue" button.  I'm logged in as a
> > user that has admin privs and is a RT admin.
> > 
> > 
> > 
> > FYI, I'm running RT v1.0.2  (yes I know it's a old version. I plan up
> > upgrading sometime soon, but not right now.) on Solaris 2.6 (sparc), Sendmail
> > 8.11.1, and MySQL 3.22.32, Perl 5.6.
> > 
> > 
> > 
> > Any pointers would be appreciated.
> > 
> > 
> > 
> > -Grant Miller    grant at pico.apple.com 
> > 
> >  Unix Systems Admin, Engineering Compute Services
> > 
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> 
> - - - - - - - - - - - - - - - - - - - 
> Kazu Kimura <kimura at ctc.ad.jp>
> IP Network tech. dep. CTC
> Phone +81-52-740-8101
> Fax   +81-52-740-8935
> - - - - - - - - - - - - - - - - - - - -
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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