[rt-users] Change From Name

[Jesse]

you'll want to look at lib/rt/support/mail.pm


On Mon, Jan 08, 2001 at 03:50:59AM -0800, Sumith Ail wrote:
> Hello All,
> 
> I have just started using RT and I think its a
> wonderful package. I completed the installation
> without much problems.
> 
> My Questions now are...
> 
> 1. How to change the Real Name which is sent to a
> queue Requestor. By Default the Real Name sent is
> "Request Tracker"
> 
> 2. Also is is possible to change the Real Name of the
> responce sent by queue member. By default this is
> "MemberName via RT"
> 
> Thanks in advance.
> 
> Regards,
> Sumith
> 
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-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

<Dr_Memory> the point is that words were exchanged.  neurolinguistic
programming will do the rest.  they should be showing up at my house
any day now.