[rt-users] notify on comment
J.D. Falk
jdfalk at mail-abuse.org
Thu Jan 18 13:45:45 EST 2001
On 01/18/01, Brandon Pulsipher <brandon at mycomputer.com> wrote:
> I want to have RT notify the requestor of ticket, even on comment.
> Currently, the admin allows for the requestor to be notified on all changes,
> EXCEPT comment. Can someone suggest the area of code I look at to address
> this?
Why not just use reply in that case? The entire purpose of
comment is to be able to include information that the requestor
does not need to see.
--
J.D. Falk "The Internet isn't just a publishing medium or a
Product Manager medium for commerce, it's a social medium."
Mail Abuse Prevention System LLC -- Howard Rheingold
More information about the rt-users
mailing list