[rt-users] serial number format

Christian Janssen proftp_cj at kdd.de
Mon Jan 22 04:28:14 EST 2001


Hi,

Software: 
We use Request Tracker version 1.0.7 in test 
(we want to start ASAP productive)
and update, later, after the release to 2.0x.
OS: 
RH7


maybe and hopefully a really simple question 
(but I didn't found in the Manual/FAQ):

How can I change (set) the format of serial number.
The unique identifier has a format 1 to xxx.

I prefer the format:
date-num [num daily started from 1] eg. 
20010117-1 => yyyymmdd-num

Is this possible? 

Thank you in advance
regards
Christian

-> Congratulation for this great Software !!





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