[rt-users] serial number format
Christian Janssen
proftp_cj at kdd.de
Mon Jan 22 04:28:14 EST 2001
Hi,
Software:
We use Request Tracker version 1.0.7 in test
(we want to start ASAP productive)
and update, later, after the release to 2.0x.
OS:
RH7
maybe and hopefully a really simple question
(but I didn't found in the Manual/FAQ):
How can I change (set) the format of serial number.
The unique identifier has a format 1 to xxx.
I prefer the format:
date-num [num daily started from 1] eg.
20010117-1 => yyyymmdd-num
Is this possible?
Thank you in advance
regards
Christian
-> Congratulation for this great Software !!
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