[rt-users] serial number format
jesse at fsck.com
Mon Jan 22 04:44:32 EST 2001
We depend on the database to generate those unique serial numbers.
If you can get mysql to generate sequence numbers in the apropriate range,
it should just work. If you can't make mysql do it, there's not really any way.
One way (assuming that the serial #'s INT type has enough bits..which I can't
look at right now) is to have a cron job that inserts an entry into the
each_req table with a serial number of yyyymmdd0000. As long as you never
get more than 9999 tickets in a given day this should be fine. Note that
I don't know if _anyone_ who's ever done this.
On Mon, Jan 22, 2001 at 10:28:14AM +0100, Christian Janssen wrote:
> We use Request Tracker version 1.0.7 in test
> (we want to start ASAP productive)
> and update, later, after the release to 2.0x.
> maybe and hopefully a really simple question
> (but I didn't found in the Manual/FAQ):
> How can I change (set) the format of serial number.
> The unique identifier has a format 1 to xxx.
> I prefer the format:
> date-num [num daily started from 1] eg.
> 20010117-1 => yyyymmdd-num
> Is this possible?
> Thank you in advance
> -> Congratulation for this great Software !!
> rt-users mailing list
> rt-users at lists.fsck.com
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
Linux is like a Vorlon. It is incredibly powerful, gives terse,
cryptic answers and has a lot of things going on in the background.
More information about the rt-users