[rt-users] RT statistics

[Russ Johnson]

If anyone is interested, I've modified both versions of rtstats to use .png
files instead of .gif.

Since newer versions of the gd library don't support gif (copyright and
royalty problems) anyone running versions of gd dating from about beginning
to mid last year won't be able to use the gif version.

Let me know how to get them to you, and I'll send them. I'd rather do this
once, so if Jesse will host them, I can just send them to him.

Russ Johnson
Stargate Online

http://www.dimstar.net
telnet://telnet.dimstar.net
ICQ: 3739685

> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Jesse
> Sent: Monday, January 22, 2001 5:36 PM
> To: rt at ghost.ntelos.net
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] RT statistics
>
>
> As far as I know, nobody has yet done a "heavyweight" RRDtool backed RT
> stats package.  there are a couple in ftp.fsck.com/pub/rt/contrib/
> My favorite one is rtstats.zip.  It generates html and graphs.
>
> I've actually hacked on rtstats.zip a bit to add a few graphs
> and generalize a bit of the code.  you can get my variant from:
> http://www.fsck.com/~jesse/projects/rtstats-jesse.tar
>
> If it has issues, ask me or RT users, rather than troubling the original
> author, who shouldn't be forced to deal with my hacks ;)
>
>         -jesse
>
> On Mon, Jan 22, 2001 at 06:28:35PM -0500, rt at ghost.ntelos.net wrote:
> > Hey RTers,
> > I was wondering if anyone had experimented with any sort of statistical
> > data from RT. For example, if I wanted to see how many tickets were
> > created in a particular queue for a month or if I wanted to see how many
> > tickets a user had opened, closed, commented on, etc. I was wondering if
> > anyone had done any work with something like RRDtool with a
> cricket front
> > end or if there was a better way to graph the use of RT. Just a side
> > project that may impress my manager to stick with opensource vs. a
> > commercial replacement in the future.
> >
> > Thanks,
> >
> > Ashby Gochenour
> > NTELOS
> > NOC
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
>
> --
> jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
>
> pretty soon we're going to HAVE to have hypertext mail!
> 				--Tim Berners Lee. (8 Jan 1993 on www-talk)
>
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