[rt-users] unpriviledged RT2 user comment/reply

Jesse jesse at fsck.com
Tue Jul 3 10:24:29 EDT 2001


*nod* The web ui for requestors wasn't really intended for them to 
do ticket updates.  It's somewhat of an oversight, but wouldn't be
too hard for someone to correct. The users should be able to mail in updates.

        -j

On Tue, Jul 03, 2001 at 04:23:16PM +0200, Adriaan Peeters wrote:
> With these settings, I can view the ticket, but there is no comment/reply
> link or field.
> 
> > Grant either 'Everyone' or 'Requestor' the right to
> > 'CommentOnTicket' and 'ReplyToTicket'
> >
> > > Is it possible for an unpriviledged user to comment/reply on the tickets
> > > he's requestor for ?
> > > This seems to be impossible right now :(
> > >
> 
> 
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

A REAL sysadmin challenge is "resurrect five dead mailserver while so ripped
to the gills on mdma that you can't focus on any given line of text for more 
than 10 seconds continuously."
					-Nathan Mehl




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