[rt-users] unpriviledged RT2 user comment/reply

[Adriaan Peeters]

Ah, k

It would be a great addition.  It's a bit useless to be able to _view_ the
ticket, but not being able to add comments.  Perhaps something for the
wishlist :)  Add this, and you beat WonderDesk(c) :)

Adriaan

> *nod* The web ui for requestors wasn't really intended for them to
> do ticket updates.  It's somewhat of an oversight, but wouldn't be
> too hard for someone to correct. The users should be able to mail in
updates.
>
>         -j
>
> On Tue, Jul 03, 2001 at 04:23:16PM +0200, Adriaan Peeters wrote:
> > With these settings, I can view the ticket, but there is no
comment/reply
> > link or field.
> >
> > > Grant either 'Everyone' or 'Requestor' the right to
> > > 'CommentOnTicket' and 'ReplyToTicket'
> > >
> > > > Is it possible for an unpriviledged user to comment/reply on the
tickets
> > > > he's requestor for ?
> > > > This seems to be impossible right now :(
> > > >