[rt-users] Owner correspondance
Damian Gerow
damian at sentex.ca
Thu Jul 5 10:23:58 EDT 2001
> That should just work. does RT seem to create two accounts for
> hank? (Does
> it autocreate a non-privileged account?) One option is to
> configure RT2 like
> RT1 was and just grant 'everyone' 'ReplyToTicket' and 'CommentOnTicket'
Yes it does create a second account -- it's because the e-mail address for
the user is (would be) set to "hank at dumpster.ca", whereas his reply e-mail
address is "hank at dumpster.com".
Which leads to another question -- are there plans for a user to have >1
e-mail addresses?
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