[rt-users] webrt timeout

[Tim Longo]

Hello rt-users,

I am having a problem where a webrt session seems to time out without me
clicking the "logout" link.  I will log into webrt, and view my queue, even
reply, comment resolve tickets etc.  If I later decide to reply to a ticket,
or even update my queue display, I find that sometimes, I have to login to
webrt again?  This is a big problem when I reply to a ticket since I don't
know the session has timed out until I hit send.  Then the reply I typed in
is lost.

Anyone have any suggestions?

Thanks!
Tim