[rt-users] changing resolve (stalled) status to open
Jesse
jesse at fsck.com
Fri Jul 6 13:04:37 EDT 2001
RT 1.0.x does that. RT 2.0.0 doesn't unless the user has ACLS to modify the ticket. This will be fixed in 2.0.1
On Fri, Jul 06, 2001 at 12:08:02PM +0200, Ludek Mokry wrote:
> Hello,
>
> Is it possible to change automatically resolved message status if requestor
> replied to that resolved message?
>
> Thanks.
> Ludek.
>
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>
--
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
They'll take my private key when they pry it from my cold dead fingers!
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