[rt-users] Changing ticket status via e-mail

Damian Gerow damian at sentex.net
Wed Jul 11 15:27:54 EDT 2001


I've seen this on the mailing list before, but the only thing I could find
in the archives applied to RT1 (%RT <command>).  How does one go about
changing ticket status over e-mail?  And are there any other options that
can be changed over e-mail?




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