[rt-users] Changing ticket status via e-mail

Jesse jesse at fsck.com
Wed Jul 11 19:32:57 EDT 2001


You might want to take a look at enhanced mailgate in
ftp.fsck.com/pub/rt/contrib/2.0/rt-addons/


On Wed, Jul 11, 2001 at 03:27:54PM -0400, Damian Gerow wrote:
> I've seen this on the mailing list before, but the only thing I could find
> in the archives applied to RT1 (%RT <command>).  How does one go about
> changing ticket status over e-mail?  And are there any other options that
> can be changed over e-mail?
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

A REAL sysadmin challenge is "resurrect five dead mailserver while so ripped
to the gills on mdma that you can't focus on any given line of text for more 
than 10 seconds continuously."
					-Nathan Mehl




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