[rt-users] Import from 1.07 to 2.0.1 fails...

Torsten Fellhauer Torsten.Fellhauer at ixpoint.de
Fri Jul 13 10:55:36 EDT 2001


Hi,

when I try to import the data from RT 1.0.7 to RT 2.0.1, the import
script fails when starting to import the transactions...

Log output:

RT::User=HASH(0x752cf8)->HasQueueRight Couldn't find a queue id at
/intranet/rt2/lib//RT/User.pm line 609
        RT::User::HasQueueRight('RT::User=HASH(0x752cf8)', 'TicketObj',
'RT::Ticket=HASH(0x7e17ec)', 'Right', 'ShowT
icket') called at /intranet/rt2/lib//RT/Ticket.pm line 2803
        RT::Ticket::HasRight('RT::Ticket=HASH(0x7e17ec)', 'Principal',
'RT::User=HASH(0x752cf8)', 'Right', 'ShowTick
et') called at /intranet/rt2/lib//RT/Ticket.pm line 2774
        RT::Ticket::CurrentUserHasRight('RT::Ticket=HASH(0x7e17ec)',
'ShowTicket') called at /intranet/rt2/lib//RT/T
icket.pm line 2724
        RT::Ticket::_Value('RT::Ticket=HASH(0x7e17ec)', 'EffectiveId')
called at /usr/local/lib/perl5/site_perl/5.6.
1/DBIx/SearchBuilder/Record.pm line 406

DBIx::SearchBuilder::Record::AUTOLOAD('RT::Ticket=HASH(0x7e17ec)')
called at /intranet/rt2/lib//RT/Ticket.pm
 line 91
        RT::Ticket::Load('RT::Ticket=HASH(0x7e17ec)', 29) called at
/intranet/rt2/lib//RT/Record.pm line 96
        RT::Record::Create('id', 1, 'EffectiveId', 1, 'Queue', 7,
'Owner', 2, ...) called at /intranet/rt2/lib//RT/T
icket.pm line 449
        RT::Ticket::Import('RT::Ticket=HASH(0x7e17ec)', 'id', 1,
'Queue', 'Birkel', 'Status', 'resolved', 'Requestor
', ...) called at ./import-1.0-to-2.0 line 435
        main::MigrateTickets() called at ./import-1.0-to-2.0 line 72
1_HasRight called without an AppliesTo object


Thank you
  Torsten

--
_________________________________________________

  Dipl.-Inform.(FH) Torsten Fellhauer
  iXpoint Informationssysteme GmbH
  Daimlerstrasse 3
  76275 Ettlingen, Germany
  Phone: +49 7243 3775-0, Fax: +49 7243 3775-77
  Email: Torsten.Fellhauer at ixpoint.de
  WWW:   http://www.ixpoint.de
_________________________________________________






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