[rt-users] Import from 1.07 to 2.0.1 fails...
Feargal Reilly
feargal at thecia.ie
Fri Jul 13 13:51:47 EDT 2001
Make sure you have given the name of an existing queu in your old database for $DEFAULTQUEUE.
If you have, check that it imported your queues correctly:
run "mysql/psql rt2" and do "select * from queues;"
On Fri, 13 Jul 2001 16:55:36 +0200
Torsten Fellhauer <Torsten.Fellhauer at ixpoint.de> wrote:
> Hi,
>
> when I try to import the data from RT 1.0.7 to RT 2.0.1, the import
> script fails when starting to import the transactions...
>
> Log output:
>
> RT::User=HASH(0x752cf8)->HasQueueRight Couldn't find a queue id at
> /intranet/rt2/lib//RT/User.pm line 609
> RT::User::HasQueueRight('RT::User=HASH(0x752cf8)', 'TicketObj',
> 'RT::Ticket=HASH(0x7e17ec)', 'Right', 'ShowT
> icket') called at /intranet/rt2/lib//RT/Ticket.pm line 2803
> RT::Ticket::HasRight('RT::Ticket=HASH(0x7e17ec)', 'Principal',
> 'RT::User=HASH(0x752cf8)', 'Right', 'ShowTick
> et') called at /intranet/rt2/lib//RT/Ticket.pm line 2774
> RT::Ticket::CurrentUserHasRight('RT::Ticket=HASH(0x7e17ec)',
> 'ShowTicket') called at /intranet/rt2/lib//RT/T
> icket.pm line 2724
> RT::Ticket::_Value('RT::Ticket=HASH(0x7e17ec)', 'EffectiveId')
> called at /usr/local/lib/perl5/site_perl/5.6.
> 1/DBIx/SearchBuilder/Record.pm line 406
>
> DBIx::SearchBuilder::Record::AUTOLOAD('RT::Ticket=HASH(0x7e17ec)')
> called at /intranet/rt2/lib//RT/Ticket.pm
> line 91
> RT::Ticket::Load('RT::Ticket=HASH(0x7e17ec)', 29) called at
> /intranet/rt2/lib//RT/Record.pm line 96
> RT::Record::Create('id', 1, 'EffectiveId', 1, 'Queue', 7,
> 'Owner', 2, ...) called at /intranet/rt2/lib//RT/T
> icket.pm line 449
> RT::Ticket::Import('RT::Ticket=HASH(0x7e17ec)', 'id', 1,
> 'Queue', 'Birkel', 'Status', 'resolved', 'Requestor
> ', ...) called at ./import-1.0-to-2.0 line 435
> main::MigrateTickets() called at ./import-1.0-to-2.0 line 72
> 1_HasRight called without an AppliesTo object
>
>
> Thank you
> Torsten
>
> --
> _________________________________________________
>
> Dipl.-Inform.(FH) Torsten Fellhauer
> iXpoint Informationssysteme GmbH
> Daimlerstrasse 3
> 76275 Ettlingen, Germany
> Phone: +49 7243 3775-0, Fax: +49 7243 3775-77
> Email: Torsten.Fellhauer at ixpoint.de
> WWW: http://www.ixpoint.de
> _________________________________________________
>
>
>
> _______________________________________________
> rt-users mailing list
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> http://lists.fsck.com/mailman/listinfo/rt-users
>
--
Feargal Reilly,
Systems Administrator,
The CIA.
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