[rt-users] Import from 1.07 to 2.0.1 fails...

Feargal Reilly feargal at thecia.ie
Fri Jul 13 13:51:47 EDT 2001


Make sure you have given the name of an existing queu in your old database for $DEFAULTQUEUE.
If you have, check that it imported your queues correctly:
run "mysql/psql rt2" and do "select * from queues;"

On Fri, 13 Jul 2001 16:55:36 +0200
Torsten Fellhauer <Torsten.Fellhauer at ixpoint.de> wrote:

> Hi,
> 
> when I try to import the data from RT 1.0.7 to RT 2.0.1, the import
> script fails when starting to import the transactions...
> 
> Log output:
> 
> RT::User=HASH(0x752cf8)->HasQueueRight Couldn't find a queue id at
> /intranet/rt2/lib//RT/User.pm line 609
>         RT::User::HasQueueRight('RT::User=HASH(0x752cf8)', 'TicketObj',
> 'RT::Ticket=HASH(0x7e17ec)', 'Right', 'ShowT
> icket') called at /intranet/rt2/lib//RT/Ticket.pm line 2803
>         RT::Ticket::HasRight('RT::Ticket=HASH(0x7e17ec)', 'Principal',
> 'RT::User=HASH(0x752cf8)', 'Right', 'ShowTick
> et') called at /intranet/rt2/lib//RT/Ticket.pm line 2774
>         RT::Ticket::CurrentUserHasRight('RT::Ticket=HASH(0x7e17ec)',
> 'ShowTicket') called at /intranet/rt2/lib//RT/T
> icket.pm line 2724
>         RT::Ticket::_Value('RT::Ticket=HASH(0x7e17ec)', 'EffectiveId')
> called at /usr/local/lib/perl5/site_perl/5.6.
> 1/DBIx/SearchBuilder/Record.pm line 406
> 
> DBIx::SearchBuilder::Record::AUTOLOAD('RT::Ticket=HASH(0x7e17ec)')
> called at /intranet/rt2/lib//RT/Ticket.pm
>  line 91
>         RT::Ticket::Load('RT::Ticket=HASH(0x7e17ec)', 29) called at
> /intranet/rt2/lib//RT/Record.pm line 96
>         RT::Record::Create('id', 1, 'EffectiveId', 1, 'Queue', 7,
> 'Owner', 2, ...) called at /intranet/rt2/lib//RT/T
> icket.pm line 449
>         RT::Ticket::Import('RT::Ticket=HASH(0x7e17ec)', 'id', 1,
> 'Queue', 'Birkel', 'Status', 'resolved', 'Requestor
> ', ...) called at ./import-1.0-to-2.0 line 435
>         main::MigrateTickets() called at ./import-1.0-to-2.0 line 72
> 1_HasRight called without an AppliesTo object
> 
> 
> Thank you
>   Torsten
> 
> --
> _________________________________________________
> 
>   Dipl.-Inform.(FH) Torsten Fellhauer
>   iXpoint Informationssysteme GmbH
>   Daimlerstrasse 3
>   76275 Ettlingen, Germany
>   Phone: +49 7243 3775-0, Fax: +49 7243 3775-77
>   Email: Torsten.Fellhauer at ixpoint.de
>   WWW:   http://www.ixpoint.de
> _________________________________________________
> 
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 


-- 
Feargal Reilly,
Systems Administrator,
The CIA.

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