[rt-users] Performance problems

[Stephen Feather]

The browser can also be a factor.
Some information from here:
WinMe running ie5.5 with Nortons Personal Privacy (web ad stripping,
cookie handling) takes about 4-5 seconds.
Netscape on Mandrake takes about the same.
Lynx on Redhat almost instantanious.





-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com] On Behalf Of Manuel Linsmayer
Sent: Saturday, July 14, 2001 7:35 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] Performance problems


Hi!

I installed Request Tracker (2.0.1). Everything works correct, but the
performance of the web interface is _very_ poor. I've to wait four
seconds for every page.

I'm not sure whether this issue is caused by RT2 itself, or by a Perl
module or the MySQL database. Maybe somebody out there can help me.

Here is what 'make testdeps' says:

Checking for DBI 1.16 ...found
Checking for DBIx::DataSource 0.02 ...found
Checking for DBIx::SearchBuilder 0.40 ...found
Checking for HTML::Entities...found
Checking for MLDBM...found
Checking for Net::Domain...found
Checking for Net::SMTP...found
Checking for Params::Validate 0.02 ...found
Checking for HTML::Mason 0.896 ...found
Checking for CGI::Cookie 1.06 ...found
Checking for Apache::Session 1.53 ...found
Checking for Date::Parse...found
Checking for Date::Format...found
Checking for MIME::Entity 5.108 ...found
Checking for Mail::Mailer 1.20 ...found
Checking for Getopt::Long 2.24 ...found
Checking for Tie::IxHash...found
Checking for Text::Wrapper...found
Checking for Text::Template...found
Checking for File::Spec 0.8 ...found
Checking for Errno...found
Checking for File::Temp...found
Checking for Log::Dispatch 1.6 ...found
Checking for DBD::mysql 2.0416 ...found

I'm using Apache 1.3.20, MySQL 3.23.32 and mod_perl 1.26.

And here's what I have in httpd.conf (inside VirtualHost).

Alias /rt2/ "/usr/local/rt2/WebRT/html/"
<Location "/rt2">
  PerlModule Apache::DBI
  PerlRequire "/usr/local/rt2/bin/webmux.pl"
  SetHandler perl-script
  PerlHandler RT::Mason
</Location>

Btw, I'm using MySQL very intensively, so it should work fine.

Thanks,
  Manuel

-- 
Manuel Linsmayer  <manuel.linsmayer at expersite.com>
Fingerprint  BDA6 8884 A5F3 D8D7 5D77  C183 13F8 5E16 357E 36FD


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