[rt-users] Multiple e-mails
Jesse
jesse at fsck.com
Thu Jul 19 22:24:47 EDT 2001
Exactly which scrips do you have set up for that queue and
for 'global'?
-j
On Thu, Jul 19, 2001 at 10:03:37PM -0400, Damian Gerow wrote:
> We had a slightly irate user complain about some things today (via
> e-mail) -- he was the "test subject" so-to-speak, as we had just put the
> RT system online before he e-mailed in his support request. Anyway,
> various e-mails are sent out multiple times. It's always correspondance
> _from_ a member of the queue which it occurs on, but it didn't make him
> very happy. Has anyone else come across this?
>
> Sadly, this is enough to force RT offline until I figure out what's going
> on...
>
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> rt-users at lists.fsck.com
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>
--
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
Any e-mail sent to the SLA will immediately become the intellectual property
of the SLA and the author of said message will enter into a period of
indentured servitude which will last for a period of time no less than seven
years.
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