[rt-users] [rt at mxim.com: Ticket creation failed]

[Robert Shaw]

Hi Jesse,

I'm running on a brand new install of RT2.0.1 now. It has only the initial
users setup (root, RT_System, etc. ). When I try to send email into the
system as a new user (not in the user list of RT2) it complains that I don't
have permission to create tickets in the "general" queue. I have both
CreateTicket and SeeQueue set for Everyone in the "general" queue. The
response is attached to this email. What am I missing? The system used to
auto-create a new user by the email address and create the ticket when
I used the 1.3.x versions. I'm obviously missing something here.

Thanks.
-Robert
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Date: Fri, 20 Jul 2001 11:56:31 -0700 (PDT)
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