[rt-users] PerlHandler RT::Mason is the bane of my LIFE!

[Dan McLean]

Ok the problem seemed to be that the database was specified as MySQL
# Database driver beeing used - i.e. MySQL.
$DatabaseType="MySQL";
(which was automatically generated apparently) and should have read
$DatabaseType="mysql";
So hopefully this will be of some help to someone in the future...

Now however I'm getting the same problem as is specified here
http://lists.fsck.com/pipermail/rt-devel/2001-March/000969.html
Which is essentially that I am getting back a page that reads
"The following error was encountered:
  a.. Zero Sized Reply
Squid did not receive any data for this request. "


The above link suggests that mod_php and mod_perl do not work well together,
so using Apachetoolbox I removed mod_php, and removed any reference to php
in my httpd.conf file.

However I am still getting the same problem...

does anyone know of similar issues with any of the compiled in modules
listed below?

[root at auxdev Apachetoolbox-1.5.33]# /usr/local/apache/bin/httpd -l
Compiled-in modules:
  http_core.c
  mod_vhost_alias.c
  mod_env.c
  mod_log_config.c
  mod_mime.c
  mod_negotiation.c
  mod_status.c
  mod_include.c
  mod_autoindex.c
  mod_dir.c
  mod_cgi.c
  mod_asis.c
  mod_imap.c
  mod_actions.c
  mod_userdir.c
  mod_alias.c
  mod_access.c
  mod_auth.c
  mod_so.c
  mod_setenvif.c
  mod_ssl.c
  mod_auth_cookie.c
  mod_perl.c
suexec: enabled; valid wrapper /usr/local/apache/bin/suexec

Cheers guys and girls!

-Dan
----- Original Message -----
From: "Greg Boug" <gboug at unico.com.au>
To: "Dan McLean" <danmc at chariot.net.au>
Cc: <rt-users at lists.fsck.com>
Sent: Tuesday, July 24, 2001 9:27 PM
Subject: RE: [rt-users] PerlHandler RT::Mason is the bane of my LIFE!


> Dan,
>
> Generally, this happens because someone forgot a 'use' command
> somewhere. Most likely, the script being run doesn't have 'use RT::blah;'
> in it anywhere that is within scope of RT.pm's line 13. The script
> knows to look for RT::blah because there is probably a line something
> along the following:
>
> my $a = RT::blah->new();
>
> Most likely, the easiest way to fix it is to figure out which script
> is being called at the time and just under the "use lib '/opt/rt2'"
> section, add in the appropriate use line.
>
> I am puzzled, though, as I installed that version with much
> the same setup and it did find all the RT libraries just fine. Could
> be a problem with the settings you used in the Makefile before you
> did 'make install'... Check them over and see if there is anything
> with a typo in it or something. Its possible that its not finding
> _any_ libraries and that the one you are getting first happens to be
> the lucky first...
>
> Hope this helps :-)
>
> Greg
>
> > -----Original Message-----
> > From: rt-users-admin at lists.fsck.com
> > [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Dan McLean
> > Sent: Tuesday, 24 July 2001 8:08 PM
> > To: rt-users at lists.fsck.com
> > Subject: [rt-users] PerlHandler RT::Mason is the bane of my LIFE!
> >
> >
> > Ok guys, here is a curly one for you all...
> >
> > There are a few other references to this problem but no clear answer.
> >
> > We have a RT build of 2.0.1 with MySQL, Mod_Perl 1.25, the latest
> > files from
> > running
> > cvs -d :pserver:anoncvs at cvs.fsck.com:/raid/cvsroot co -r rt-1-1 rt
> > cvs -d :pserver:anoncvs at cvs.fsck.com:/raid/cvsroot co DBIx
> >
> > testdeps comes up trumps (ie: everything is cool according to testdeps)
> > DBI has been installed by hand, everything else is all up to date
> > thru CPAN.
> >
> > 2 of us have spent the whole day reading through the forums, and
anything
> > relating to what our problem maybe so that we didn't bug you with
> > a question
> > when we hadn't RTFM...
> >
> > However we have hit the wall... a huge 20ft brick one.
> >
> > When we either run  /usr/local/rt2/bin/rt or when we hit the
webpage(then
> > the error is in the apache logs), *any* webpage wether it's RT's
> > index or a
> > test one we created, we get the error
> >
> > "Can't locate object method "new" via package "RT::Handle" at
> > /usr/local/rt2/lib/RT.pm line 13."
> >
> > Can anyone give us *anything* to go on here... we are fresh outta
ideas...
> >
> > Cheers...
> >
> > Dan & Matt
> >
> > p.s. the webserver doesn't break when we comment out this line, but RT
> > obviously won't run.
> >          PerlHandler RT::Mason
> >
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
>
>
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