[rt-users] Selected autoresponces/email.

[Feargal Reilly]

Have a look at rt2/etc/config.pm, under IsRTAddress.

On Wed, 25 Jul 2001 19:02:34 -0700
"Rob" <falcon at rasterburn.com> wrote:

> Ok, so say I want RT to handle hostmaster email.  I don't want RT to send
> email to a hand full of email addresses/requestors, but I still want it to
> create/manipulate tickets.  Is there a function like IsRTAddress() that I
> can use for this?
> 
> I thought about just adding the email address as a user and then changing
> the email address field to a local alias that goes to /dev/null, but then RT
> will display the user's email address instead of the nickname or username...
> thinking about it, wouldn't it make better sense to have RT use the username
> instead of email address for 'Requestor(s)' during a search?  Anyway...
> 
> Any suggestions?
> 
> Rob
> 
> 
> 
> 
> 
> 
> 
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> 


-- 
Feargal Reilly,
Systems Administrator,
The CIA.

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