[rt-users] Post-install RT error

Thu Jun 7 14:17:35 EDT 2001

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Jesse,

This did not work.

I removed my MySQL package, and reinstalled it. I also did a 'make
uninstall' on the Msql-Mysql-Modules and tried reinstalling it from
scratch.  It successfully installed (however the libmysqlclient.so.10 was
never removed when I did the 'make uninstall'), however there is still no
libmysqlclient.so.9 anywhere on my system.  I still get the same error
when trying to execute the rtadmin command.

Any further thoughts?

Regards,
Ben Pitzer
Systems Administrator
NeTraverse
http://www.netraverse.com
Email: ben at netraverse.com
Tel:   919-465-6400
Fax:   919-465-6401

On Thu, 7 Jun 2001, Jesse wrote:

> It sounds like you've upgraded your mysql install since you installed the
> perl database driver for it.  reinstalling Msql-Mysql-Modules from scratch
> might work for you.
>
> Just making that symlink is a bad idea, since the reason those names change
> is that mysql's APIs have likely changed and they don't want you linking against
> the old libraries and thinking they're the new ones.
>
>         -j
>
>
> On Thu, Jun 07, 2001 at 10:31:50AM -0400, Ben Pitzer wrote:
> > Jesse,
> >
> > Yes, there is a /usr/lib/libmysqlclient.so.10.  I never searched for that
> > specifically.  Are you suggesting a symlink called libmysqlclient.so.9 to
> > that file?  Will that cause problems with any rt functions to use that
> > library instead of libmysqlclient.so.9?
> >
> > Regards,
> > Ben Pitzer
> > Systems Administrator
> > NeTraverse
> > http://www.netraverse.com
> > Email: ben at netraverse.com
> > Tel:   919-465-6400
> > Fax:   919-465-6401
> >
> >
> >
> > On Thu, 7 Jun 2001, Jesse wrote:
> >
> > > Is there any libmysqlclient.* on your box at all?
> > >
> > >
> > > On Thu, Jun 07, 2001 at 09:46:14AM -0400, Ben Pitzer wrote:
> > > > Jesse,
> > > >
> > > > Absolutely.  I followed the instructions in the installation documentation
> > > > directly.  I've tried to slocate the libmysqlclient.so.9 file on my
> > > > systems, and it doesn't appear to be anywhere, so it's not even a problem
> > > > that symlinking could fix.
> > > >
> > > >
> > > > Regards,
> > > >
> > > > Ben Pitzer
> > > > Systems Administrator
> > > > NeTraverse
> > > > http://www.netraverse.com
> > > > Email: ben at netraverse.com
> > > > Tel:   919-465-6400
> > > > Fax:   919-465-6401
> > > >
> > > > On Wed, 6 Jun 2001, Jesse wrote:
> > > >
> > > > > Did you Enable MysqlPerl emulation when building msql-mysql-modules?
> > > > >
> > > > >
> > > > > On Wed, Jun 06, 2001 at 05:44:02PM -0400, Ben Pitzer wrote:
> > > > > > Folks,
> > > > > >
> > > > > > I've "successfully" installed RT on a Progeny Debian machine, along with
> > > > > > all of the appropriate Perl modules, including Msql-Mysql-modules.  All of
> > > > > > this seemed to go correctly, although the Msql-Mysql-modules install did
> > > > > > take some modification of the makefile to get it to work, but that should
> > > > > > not be affecting my current problem, which is this:
> > > > > >
> > > > > > After installing, I try to run the rtadmin commmand out of the rt/bin/
> > > > > > directory.  This is the error I get:
> > > > > >
> > > > > > bash-2.04# ./rtadmin queue -create sysadmin
> > > > > > Can't load '/usr/lib/perl5/5.005/i386-linux/auto/DBD/mysql/mysql.so' for
> > > > > > module DBD::mysql: libmysqlclient.so.9: cannot load shared object file: No
> > > > > > such file or directory at /usr/lib/perl5/5.005/i386-linux/DynaLoader.pm
> > > > > > line 169.
> > > > > >
> > > > > >  at /usr/lib/perl5/5.005/i386-linux/Mysql.pm line 13
> > > > > > BEGIN failed--compilation aborted at /project/rt/lib/rt/database.pm line
> > > > > > 8.
> > > > > >
> > > > > >
> > > > > > This is a problem for me, obviously.  This seems to indicate to me that
> > > > > > something in the Msql-Mysql-modules install failed, however it went in
> > > > > > fine.  Now, though, when I go back to it, it fails the 'make test' portion
> > > > > > of the install, but I think that this is the result of me changing the
> > > > > > root MySQL password.  Does anyone have any thoughts?
> > > > > >
> > > > > > Regards,
> > > > > > Ben Pitzer
> > > > > > Systems Administrator
> > > > > > NeTraverse
> > > > > > http://www.netraverse.com
> > > > > > Email: ben at netraverse.com
> > > > > > Tel:   919-465-6400
> > > > > > Fax:   919-465-6401
> > > > > >
> > > > > >
> > > > > > _______________________________________________
> > > > > > rt-users mailing list
> > > > > > rt-users at lists.fsck.com
> > > > > > http://lists.fsck.com/mailman/listinfo/rt-users
> > > > > >
> > > > >
> > > > > --
> > > > > jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> > > > > 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> > > > >
> > > > > There are no supercomputer applications that are solvable that cannot be solved
> > > > > in finite time using a fucking TRS-80 with approprite disk/tape drives.  Zero.
> > > > > 									-Tanj
> > > > >
> > > > > _______________________________________________
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> > > > >
> > > >
> > > >
> > > > _______________________________________________
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> > > >
> > >
> > > --
> > > jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> > > 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> > >
> > > A REAL sysadmin challenge is "resurrect five dead mailserver while so ripped
> > > to the gills on mdma that you can't focus on any given line of text for more
> > > than 10 seconds continuously."
> > > 					-Nathan Mehl
> > >
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> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > >
> >
> >
>
> --
> jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
>
>   "Mary had a crypto key / She kept it in escrow
>      And everything that Mary said / The Feds were sure to know" -- Sam Simpson
>
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