[rt-users] Problem creating tickets...
Russell G H. Foster
rfoster at atg.com
Mon Jun 11 10:05:13 EDT 2001
Hi All,
I've just installed rt2 on a box and imported all my rt1.0
tickets. Now I've RTFM'ed but am having trouble creating tickets...
In the /etc/aliases I have put
rt2-comment: "|/opt/rt2/bin/rt-mailgate --queue tickets --action comment"
rt2: "|/opt/rt2/bin/rt-mailgate --queue tickets --action
correspond"
but whenever I send a mail to rt2 at host.com I get back the following...
-------------------------------------------------
There has been an error:
There has been an error with your request:
Your message is reproduced below:
test
-------------------------------------------------
What am I missing? I can create tickets via the web interface and
everthing else seems fine.
TIA
Rus
Russell Foster EMEA IT UNIX Bod ATG (www.atg.com)
MOB: +44 774 8624680 "In a world without walls and fences, who
DDI: +44 1189 565010 needs Windows and Gates ?" - Dino Esposito.
GnuPG Key http://www.b0fh.co.uk/gpg.pub
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