[rt-users] Problem creating tickets...

Russell G H. Foster rfoster at atg.com
Mon Jun 11 10:05:13 EDT 2001

Hi All,
	I've just installed rt2 on a box and imported all my rt1.0
tickets. Now I've RTFM'ed but am having trouble creating tickets...

In the /etc/aliases I have put 

rt2-comment: "|/opt/rt2/bin/rt-mailgate --queue tickets --action comment"
rt2:         "|/opt/rt2/bin/rt-mailgate --queue tickets --action

but whenever I send a mail to rt2 at host.com I get back the following...


There has been an error:
There has been an error with your request:

Your message is reproduced below:



What am I missing? I can create tickets via the web interface and
everthing else seems fine.



Russell Foster	        EMEA IT UNIX Bod	  ATG (www.atg.com)
MOB: +44 774 8624680    "In a world without walls and fences, who 
DDI: +44 1189 565010    needs Windows and Gates ?" - Dino Esposito.
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