[rt-users] Problem creating tickets...

[Jesse]

That looks to me like an RT1 error message.  I'll bet you've got smrsh on
your RT server and the rt-mailgate link is pointing to the RT1 rt-mailgate.


On Mon, Jun 11, 2001 at 03:05:13PM +0100, Russell G H. Foster wrote:
> Hi All,
> 	I've just installed rt2 on a box and imported all my rt1.0
> tickets. Now I've RTFM'ed but am having trouble creating tickets...
> 
> In the /etc/aliases I have put 
> 
> rt2-comment: "|/opt/rt2/bin/rt-mailgate --queue tickets --action comment"
> rt2:         "|/opt/rt2/bin/rt-mailgate --queue tickets --action
> correspond"
> 
> but whenever I send a mail to rt2 at host.com I get back the following...
> 
> -------------------------------------------------
> 
> There has been an error:
> There has been an error with your request:
> 
> 
> Your message is reproduced below:
> 
> test
> 
> -------------------------------------------------
> 
> What am I missing? I can create tickets via the web interface and
> everthing else seems fine.
> 
> TIA
> 
> Rus
> 
> Russell Foster	        EMEA IT UNIX Bod	  ATG (www.atg.com)
> MOB: +44 774 8624680    "In a world without walls and fences, who 
> DDI: +44 1189 565010    needs Windows and Gates ?" - Dino Esposito.
>                  GnuPG Key http://www.b0fh.co.uk/gpg.pub
> 
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

Gur SOV jnagf gb znxr guvf fvt vyyrtny.