[rt-users] Problem creating tickets...
Feargal Reilly
feargal at online.thecia.ie
Mon Jun 11 11:43:55 EDT 2001
Maybe it's my headcold, but isn't that an RTv1 error message?
Did you do a newaliases?
-Feargal.
_/_/_/ _/_/_/ _/_/_/ Feargal Reilly,
_/ _/ _/ _/ Systems Administrator,
_/ _/ _/_/_/_/ The Communications Interactive Agency.
_/_/_/ _/_/_/ _/ _/ Phone: +353-86-8732249.
On Mon, Jun 11, 2001 at 03:05:13PM +0100, Russell G H. Foster wrote:
> Hi All,
> I've just installed rt2 on a box and imported all my rt1.0
> tickets. Now I've RTFM'ed but am having trouble creating tickets...
>
> In the /etc/aliases I have put
>
> rt2-comment: "|/opt/rt2/bin/rt-mailgate --queue tickets --action comment
"
> rt2: "|/opt/rt2/bin/rt-mailgate --queue tickets --action
> correspond"
>
> but whenever I send a mail to rt2 at host.com I get back the following...
>
> -------------------------------------------------
>
> There has been an error:
> There has been an error with your request:
>
>
> Your message is reproduced below:
>
> test
>
> -------------------------------------------------
>
> What am I missing? I can create tickets via the web interface and
> everthing else seems fine.
>
> TIA
>
> Rus
>
> Russell Foster EMEA IT UNIX Bod ATG (www.atg.com)
> MOB: +44 774 8624680 "In a world without walls and fences, who
> DDI: +44 1189 565010 needs Windows and Gates ?" - Dino Esposito.
> GnuPG Key http://www.b0fh.co.uk/gpg.pub
>
>
>
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